Account & Purchases
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I've lost access to my account!!!
Trouble accessing your game account? No stress — we’ve got you covered!Here’s what you can try:Reconnect your account:If your game progress ...
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Uh-oh! My purchase got lost on the way!
My purchase didn’t show up!Usually, when you buy something in the game, it pops in right away. But sometimes, it needs a little extra time t...
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Important Note on Refunds
Please remember that digital content you purchase and that is delivered correctly is non-refundable in most cases. But if you still wan...
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